Privacy Policy

1. Introduction & Scope

Welcome to ToolZip AI. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our SaaS application for document, image, and voice file conversions.

2. Information We Collect

We collect minimal data necessary to provide our utility services:

• Account Information: Name, email address, and authentication credentials when you register.
• Uploaded Content: Documents, images, and audio files you actively submit to our platform for AI conversion or processing.
• Usage Data: Technical logs, IP addresses, and browser metadata to ensure platform security and optimize our server performance.

3. AI File Processing

ToolZip AI is designed as a utility tool, not a data broker. When you upload files for conversion:

• Your files are parsed securely in isolated environments.
• No AI Training: We do not use your private documents, images, or voice data to train our foundational AI models without explicit opt-in consent.
• Files are processed strictly to return the requested output format to you.

4. Data Retention

We enforce strict data minimization policies regarding your uploaded content:

• Temporary Storage: Uploaded source files and generated outputs are stored temporarily on our servers to allow you to download them.
• Auto-Deletion: Files are permanently and automatically purged from our active processing servers shortly after the conversion is complete or your session expires.

5. Third-Party Integrations

To provide advanced AI conversions, we may route processing requests through secure third-party APIs (e.g., specialized OCR or speech-to-text engines). We only partner with enterprise-grade providers who adhere to strict data processing agreements and do not claim ownership of your transmitted data.

6. Security Measures

We implement robust technical and organizational security measures to protect your data, including TLS/SSL encryption for all data in transit, securely isolated database architectures, and regular vulnerability assessments of our SaaS infrastructure.

7. Your Privacy Rights

Depending on your location (such as under GDPR or CCPA), you have the right to access, correct, delete, or restrict the processing of your personal data. You can manage your account data directly from your dashboard or contact our support team to execute these rights.

8. Contact Information

If you have any questions about this Privacy Policy, our data processing practices, or wish to exercise your rights, please reach out to our privacy compliance team via the contact form on our website or through your user dashboard.